avowedTerms of Use
These are the terms under which we operate avowed and you use our platform. By creating an account on avowed, you accept these terms in full. We encourage you to read them carefully before you deposit any funds or place any bets. Our terms apply to all users regardless of location, but access itself is restricted to jurisdictions where our service is legal.
We've written these terms in plain language so you understand what we expect from you and what you can expect from us. This isn't a legal document designed to hide obligations in small print — it's a straightforward explanation of how avowed works, what happens when you join, and how we handle disputes.
If you have questions about any term, contact our support team through the in-app help menu. We're available to clarify before you sign up.
Who can use avowed
To use avowed, you must be of legal age in your jurisdiction and not prohibited by local law from accessing online gaming or sports betting services. Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law.
When you create an account on avowed, you agree to provide accurate personal information. We ask for your name, email, date of birth, and address. During verification, you upload a photo of your ID and proof of address. We use this information to confirm your identity, prevent fraud, and comply with anti-money-laundering regulations.
You agree not to create multiple accounts. If we detect duplicate accounts from the same person, we may suspend or close all of them. You also agree not to share your account with anyone else — your account is yours alone, and you're responsible for all activity on it.
How deposits and withdrawals work on avowed
We accept deposits through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet codes, and bank transfers via mobile banking, local payment, online payment, and e-wallet. When you deposit, funds are credited to your avowed account immediately. There are no hidden fees; the amount you transfer is the amount you receive.
Withdrawals are processed after we review your request. We check that your account is in good standing, your identity is verified, and you haven't breached any term. Once approved, we transfer your funds to the payment method you used for deposits. Processing typically takes one business day, but during holidays like Idul Fitri, Idul Adha, or Imlek, banking delays may apply.
We reserve the right to refuse a withdrawal if we suspect fraud, money laundering, or breach of these terms. If we refuse, we notify you with an explanation and hold your balance pending resolution. You can appeal our decision through our support team.
Minimum deposit amounts are low to keep avowed accessible. Minimum withdrawal amounts vary by payment method but are always reasonable. Check your account settings for current minimums.
- Account verification
- We require identity and address proof before withdrawal. This protects your account and complies with legal obligations.
- Deposit timing
- Deposits are credited instantly. You can begin playing immediately after funding your account.
- Withdrawal approval
- We review all withdrawal requests for fraud and compliance. Approval typically happens within one business day.
Games, odds, and fair play on avowed
All games on avowed — live casino, slots, sports betting, and esports — operate under transparent rules. We publish the rules for every game before you play. For slots, we disclose return-to-player (RTP) percentages. For live casino games, we explain betting limits and payout structures. For sports betting, we publish odds at the time you place your bet.
We use certified random-number generators for all games where randomness applies. Third-party auditors test our systems regularly to ensure fairness. You can request audit reports through our support team.
We do not offer "guaranteed wins" or promised returns. Every game involves risk. Your outcomes depend on the game mechanics, your decisions, and chance. We do not manipulate results in any player's favour or against them.
Odds and payouts are final at the moment you place your bet. If you place a sports bet on a Liga 1 match or Piala AFF tournament, the odds you see are locked in. We do not change odds retroactively.
Bonus terms on avowed
We occasionally offer welcome bonuses to new users. Any bonus offer comes with terms explaining how the bonus works, when it expires, and what conditions apply to withdrawal. Bonuses are not cash — they're promotional credits that must be used according to the bonus terms.
Typical bonus terms require you to play through the bonus amount a certain number of times before you can withdraw it. For example, a bonus might require 20x playthrough — meaning if you receive a 100,000 bonus, you must place bets totalling 2,000,000 before the bonus converts to cash.
Bonuses expire after a set period if unused. We always display the expiration date when you claim a bonus. Once expired, the bonus is removed from your account and cannot be recovered.
We reserve the right to cancel a bonus or forfeit associated winnings if we detect terms violations — for example, if you claim a bonus and immediately withdraw without playing, we may reject the withdrawal.
Account suspension and closure
We may suspend or close your account if you breach these terms. Common reasons include: providing false identity information, creating duplicate accounts, attempting fraud, using prohibited payment methods, or accessing avowed from a jurisdiction where our service is not legal.
If we suspend your account, we notify you by email with an explanation. You have the right to appeal through our support team. If your appeal is denied, we return any balance to your registered payment method within ten business days.
You can close your account at any time by requesting closure through our account settings. Once closed, you cannot recover your account. Any balance is returned to your payment method.
Dispute resolution and jurisdiction
If you believe we've breached these terms, contact our support team through the in-app help menu. We respond to all disputes within five business days. Most disputes are resolved through discussion and mutual agreement.
If we cannot resolve your dispute internally, either party may pursue resolution through arbitration or legal proceedings. Disputes are governed by the laws of the jurisdiction where avowed operates. You agree to submit to the jurisdiction of courts in that location for any legal action.
We keep records of all transactions, all communications with you, and all account activity. These records are available to you upon request and may be used to resolve disputes.
Key terms summary
- You must be of legal age and access avowed only in permitted jurisdictions.
- Provide accurate identity information and verify your account before withdrawing.
- Deposits are instant; withdrawals process within one business day after approval.
- All games have transparent rules and fair outcomes determined by certified systems.
- Bonuses come with playthrough requirements and expiration dates.
- We may suspend your account for terms violations; you have the right to appeal.
Changes to these terms
We may update these terms from time to time. When we make material changes, we notify you by email at least two weeks before the change takes effect. You can review the updated terms in your account settings. If you don't accept the changes, you can close your account before the new terms take effect.
Minor clarifications and corrections may take effect immediately without advance notice.
Liability and limitations
We provide avowed on an "as is" basis. We maintain security, encryption, and fair game systems, but we do not guarantee that avowed will be error-free or always available. We are not liable for losses caused by technical failures, internet outages, or other events beyond our control.
Your liability for losses is limited to the amount you've funded on avowed. We do not cover losses from third-party interference, such as hacking of your email account or theft of your payment method details.
Final note on avowed terms
These terms form a contract between you and avowed. By using avowed, you accept all of them. If you disagree with any term, do not create an account. If you have questions, ask our support team before you join — we're here to clarify before you commit to anything.